Welcome to Help Center

While we’d love to just talk gear all day long, sometimes you’ve got questions about the nuts and bolts of Dogfunk. This is where you’ll find answers on everything from shipping options to group sales. So take a look around – if you don’t find what you’re looking for, we’re available during operating hours over chat, email, and phone.
At Dogfunk.com, we use the gear we sell. We play in the Wasatch Mountains of Utah every day so that we can bring you the finest selection of gear in the world. It's our goal to answer all of your questions and to help you find the best products to meet your needs.

Some of the things that distinguish Dogfunk.com are:
  • Competitive Prices
  • Free advice from our "gearheads" who know, use, and understand the gear we sell to meet your needs

Top 10 Frequently Asked Questions

What Brands Cannot Be Shipped Out Of The US?
How Do I Figure Out International Shipping Rates?
What Countries Can You Ship To?
Do You Charge Sales Tax On Your Orders?
How Can I Contact Dogfunk.com?
How Do I Chat Online?
How Do I Return Or Exchange An Order?
When Will My New Gear Arrive?
How Do I Return Or Exchange An Order?
How Do I Get Free Shipping?

Contact Us

Can't find the answer to your question in the Help Center? There are four easy ways to contact Backcountry.com's Gear Experts.



Send us an email


6am-10pm MST
U.S. & Canada


UK Toll Free




Retail Store Hours

2607 South 3200 West
Salt Lake City, UT 84119
M-F: 9am - 8pm (MST)
Sat & Sun: 10am - 5pm (MST)