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How Can I Contact Backcountry.com?  Print Article

At Backcountry.com, we use the gear we sell. We play in the Wasatch Mountains of Utah every day so that we can bring you the finest selection of gear in the world. It's our goal to answer all of your questions and to help you find the best products to meet your needs. Our Gear Experts are available 24/7 by phone, chat, or email, and in person at our Salt Lake City retail store during the hours listed below.

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Contact Us
Can't find the answer to your question in the Help Center? There are four easy ways to contact Backcountry.com's Gear Experts.
  
Gear Experts are available 24 hours a day.
Chat
The fast and
simple option

Email
Send an email to
a Gear Expert

Phone
Talk to a Gear Expert
6am-10pm MST
U.S. & Canada
800-409-4502
Fax
801-973-4552
UK Toll Free
08-082344940
International
801-973-4553
Retail Store
2607 South 3200 West
Salt Lake City, UT 84119
M-F: 9am - 8pm (MST)
Sat & Sun: 10am - 5pm (MST)