Click to Chat With an Online Representative

1.800.409.4502

 

Welcome to Help Center

While we’d love to just talk gear all day long, sometimes you’ve got questions about the nuts and bolts of Backcountry.com. This is where you’ll find answers on everything from shipping options to group sales. So take a look around – if you don’t find what you’re looking for, we’re available 24/7 to address your questions over chat, email, and phone.

Top 10 Frequently Asked Questions

How Do I Return Or Exchange An Order?
What Brands Cannot Be Shipped Out Of The US?
How Do I Figure Out International Shipping Rates?
What Countries Can You Ship To?
Do You Charge Sales Tax On Your Orders?
How Do I Contact Backcountry.com?
What Is Your International Shipping Policy?
How Do I Get Free Shipping?
How Do I Chat Online?
How Do I Order A Gift?

Contact Us

Can't find the answer to your question in the Help Center? There are four easy ways to contact Backcountry.com's Gear Experts.

Chat

Click to Chat With an Online Representative

Email

Send us an email »

Call

6am-10pm MST
U.S. & Canada

1.800.409.4502

UK Toll Free

08-082344940

International

801-973-4553

Retail Store Hours

2607 South 3200 West
Salt Lake City, UT 84119
M-F: 9am - 8pm (MST)
Sat & Sun: 10am - 5pm (MST)

Fax

1.801.746.7581

 

Partner with USA TODAY Sports Digital Properties

Other Liberty Media Companies:QVC - MotoSport

© Backcountry.com – All Rights Reserved