Welcome to Help Center

While we’d love to just talk gear all day long, sometimes you’ve got questions about the nuts and bolts of Competitive Cyclist. This is where you’ll find answers on everything from shipping options to group sales. So take a look around – if you don’t find what you’re looking for, we’re available during operating hours via chat, email, and phone.

Top 10 Frequently Asked Questions

Return Policy and Procedures
What method of shipping do you use? What is the cost?
Do you accept international orders?
What are your hours of operation?
What Brands Cannot Be Shipped Out Of The US?
Do I have to pay sales tax?
Will my bike be assembled?
Do you match prices?
How long will it take until I see my order?
Do you offer price protection?

Contact Us

Can't find the answer to your question in the Help Center? There are four easy ways to contact Competitive Cyclist's Gear Experts.

Chat

8am-7pm MST
Click to Chat With an Online Representative

Email

Send us an email

Call

6am-10pm MST
U.S. & Canada

1.888.276.7130

International

00-1-801-736-6396

Retail Store Hours

2607 South 3200 West
Salt Lake City, UT 84119
M-F: 9am - 8pm (MST)
Sat & Sun: 10am - 5pm (MST)